Fixing Things the Right Way 🛠️🔍

Problem Resolution Process 🛠️

1. Identify the Problem 🔍

   • Confirm the issue reported by recreating the error. This involves creating a roadmap to retrace the steps that led to the problem.

2. Reproduction Case 📋

   • Steps to Reproduce: Document the exact steps needed to encounter the problem.

   • Unexpected Result: Identify what went wrong (e.g., error page).

   • Expected Result: Determine the correct outcome (e.g., visible website).

3. Apply the Fix 💡

   • Test Environment: Always test your fix in a test instance, not in production, to avoid disruptions.

   • Documentation: Record all steps and findings during the troubleshooting process for future reference.

4. Verify the Fix ✅

   • Retrace Steps: Repeat the steps that led to the problem to ensure the fix has resolved the issue.

   • Check Results: For example, verify that the website now displays correctly instead of showing an error page.

Summary 📋

• Recreate the Error: Document and replicate the problem to understand the issue.

• Fix and Test: Apply the fix in a test environment and document the process.

• Verify: Ensure that the fix resolves the issue by checking the expected outcome.