Google IT Support Professional Certificate
Last updated
Last updated
Hi I'm Chung Nguyen Thanh, a passionate developer from Vietnam 🌏 🇻🇳.
🌟📱 After earning the Google IT Support Professional Certificate, I contribute to the community by creating a comprehensive notebook repository. This resource summarizes the certificate's knowledge and supports fellow developers and the broader community. 🤝📚💡
Gain skills required to succeed in an entry-level IT job 💼
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service 🖥️🔌📶🛠️📩
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging 🆘🔎🔧🐛
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code 🐧🌐💻⌨️🔢
💻 Computer Networking
💻 Computer Networking, 🌐 Network Architecture, 🌐 Network Model
✅
🏢 Computer Architecture
🏢 Computer Architecture
✅
🧠 Critical Thinking
🧠 Critical Thinking
✅
💡 Problem Solving
💡 Problem Solving
✅
🗣️ Communication
🗣️ Communication
✅
🖥️ Human Computer Interaction
🖥️ Human Computer Interaction
✅
🔒 Network Security
🔒 Network Security
✅
☁️ Cloud Computing
☁️ Cloud Computing
✅
💻 Computer Programming
💻 Computer Programming
✅
👔 Leadership and Management
👔 Leadership and Management
✅
🖥️ Operating Systems
🖥️ Operating Systems
✅
📚 Applied Learning Project
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
💡 The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
🔧 Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
🌟 Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
🚀 Learn concrete skills that top employers are hiring for right now.
Course 1: Technical Support Fundamentals
⏰ Duration: 21 hours
⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (148,914 ratings)
Course 2: The Bits and Bytes of Computer Networking
⏰ Duration: 27 hours
⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (47,585 ratings)
Course 3: Operating Systems and You: Becoming a Power User
⏰ Duration: 33 hours
⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (27,142 ratings)
Course 4: System Administration and IT Infrastructure Services
⏰ Duration: 25 hours
⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (24,362 ratings)
Note: The ratings provided are based on user reviews.