Google IT Support Professional Certificate

Hi I'm Chung Nguyen Thanh, a passionate developer from Vietnam 🌏 🇻🇳.

🌟📱 After earning the Google IT Support Professional Certificate, I contribute to the community by creating a comprehensive notebook repository. This resource summarizes the certificate's knowledge and supports fellow developers and the broader community. 🤝📚💡

What you'll learn

• Gain skills required to succeed in an entry-level IT job 💼

• Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service 🖥️🔌📶🛠️📩

• Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging 🆘🔎🔧🐛

• Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code 🐧🌐💻⌨️🔢

Skills you'll gain

Category	Skills	Completed
💻 Computer Networking	💻 Computer Networking, 🌐 Network Architecture, 🌐 Network Model	✅
🏢 Computer Architecture	🏢 Computer Architecture	✅
🧠 Critical Thinking	🧠 Critical Thinking	✅
💡 Problem Solving	💡 Problem Solving	✅
🗣️ Communication	🗣️ Communication	✅
🖥️ Human Computer Interaction	🖥️ Human Computer Interaction	✅
🔒 Network Security	🔒 Network Security	✅
☁️ Cloud Computing	☁️ Cloud Computing	✅
💻 Computer Programming	💻 Computer Programming	✅
👔 Leadership and Management	👔 Leadership and Management	✅
🖥️ Operating Systems	🖥️ Operating Systems	✅

Professional Certificate - 5 course series

📚 Applied Learning Project

This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.

💡 The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.

🔧 Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.

🌟 Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.

🚀 Learn concrete skills that top employers are hiring for right now.

Course 1: Technical Support Fundamentals

• ⏰ Duration: 21 hours

• ⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (148,914 ratings)

Course 2: The Bits and Bytes of Computer Networking

• ⏰ Duration: 27 hours

• ⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (47,585 ratings)

Course 3: Operating Systems and You: Becoming a Power User

• ⏰ Duration: 33 hours

• ⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (27,142 ratings)

Course 4: System Administration and IT Infrastructure Services

• ⏰ Duration: 25 hours

• ⭐️ Rating: ⭐️⭐️⭐️⭐️⭐️ (24,362 ratings)

Note: The ratings provided are based on user reviews.