> For the complete documentation index, see [llms.txt](https://chunhthanhde.gitbook.io/google-learning-programs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://chunhthanhde.gitbook.io/google-learning-programs/google-it-support-professional-certificate/course-4-system-admin-it-infrastructure/module-1-what-is-system-administration.md).

# System Administration Course Overview 📚

## Module 1: Basics of System Administration 🖥️

### Key Topics Covered 🔍

* **Organizational Policies** 🏢
  * Understanding the policies that govern IT infrastructure and system management.
* **IT Infrastructure Services** 🌐
  * Overview of the services that support organizational IT systems.
* **User and Hardware Provisioning** 🛠️
  * Processes for setting up and managing users and hardware resources.
* **Routine Maintenance** 🔧
  * Regular tasks required to keep systems running smoothly.
* **Troubleshooting** 🆘
  * Techniques for diagnosing and resolving issues.
* **Managing Potential Issues** ⚠️
  * Strategies for identifying and mitigating potential problems.

### Learning Objectives 🎯

* **Roles and Responsibilities** 👤
  * Examine the key roles and duties of a Systems Administrator.
* **Technical Differences** 🔄
  * Differentiate between servers and client machines in terms of their technical functions and purposes.