Course 1 Welcome to the First Course in the Series! 🎓🖥️

This course is designed to prepare you for a role as an entry-level IT Support Specialist. In this course, we'll delve into the exciting world of Information Technology (IT).

💡 What You'll Learn

Throughout the course, you'll gain knowledge about various aspects of IT, including:

  • Computer hardware

  • The Internet

  • Computer software

  • Troubleshooting

  • Customer service

The topics covered provide a comprehensive overview of what you can expect in the rest of the certificate program.

🔍 Skills You'll Gain

By the end of this course, you'll be equipped with the following skills:

  • Understanding how the binary system works.

  • Assembling a computer from scratch.

  • Choosing and installing an operating system on a computer.

  • Understanding the Internet, its workings, and its impact on the modern world.

  • Learning how applications are created and how they function within a computer.

  • Utilizing common problem-solving methodologies and soft skills in an IT environment.

📚 Course Information

  • Course: 1 of 5 in the Google IT Support Specialization.

  • Level: Beginner.

  • Time Commitment: 8-10 hours per module.

  • Language: English (Subtitles available in Arabic, French, Ukrainian, Portuguese (Brazil), Korean, German, Indonesian, Spanish, Japanese).

  • Hardware Requirements: You'll need a desktop or laptop web browser to complete some of the assessments (e.g., Qwiklabs and plugins).

  • How to Pass: Complete all graded assignments to finish the course.

⭐ User Ratings

  • Average User Rating: 4.8

🚀 Get Ready

Get ready to embark on an exciting learning journey and gain the skills needed for a successful career in IT Support!

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