Final Module Overview: IT Support Essentials

In this final module, we dive into practical aspects of operating systems commonly used in IT Support. This module equips you with essential tools and techniques that will be valuable in your daily IT operations.

๐ŸŒ Key Topics Covered

  1. Remote Access: Learn to access and troubleshoot computers remotely, whether they're running Windows or Linux.

  2. Virtualization Tools: Master tools for managing and removing virtual instances to optimize virtual environments.

  3. Logs for System Monitoring: Understand how to read and analyze system logs to detect and troubleshoot potential issues.

  4. OS Deployment Techniques: Discover methods for deploying operating systems, focusing on speed and efficiency.

By the end of this module, you will apply all the skills learned to debug issues in both Windows and Linux operating systems.

๐ŸŽฏ Learning Objectives

  • ๐Ÿ”‘ Remote Access: Be proficient in remotely accessing and managing Windows and Linux systems.

  • ๐Ÿ”ง Troubleshoot Logs: Gain skills to read and troubleshoot system logs for deeper insight into system issues.

  • ๐Ÿ’ฝ Disk Cloning Tools: Learn to use disk cloning tools for creating an image of a system for backup or deployment.

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