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Google IT Support Professional Certificate
Course 1 Welcome to the First Course in the Series! 🎓🖥️
Troubleshooting, Customer Support, and Documentation
2.Customer Service
Intro to Soft Skills 😊💼🔧📚
Anatomy of an Interaction 💬
Understanding the Science behind Difficult Situations 🧠💡
Understanding Frustrations in User Support Interactions 🧠💡
Previous
Attributes for Success in IT Support
Next
Intro to Soft Skills 😊💼🔧📚
Last updated
6 months ago
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